1. Generalities

The document you browse at moment is actually one of the ways that we want to show you that the confidence you gave us is not unilateral and that we, in our turn, take all necessary measures to make your visit of our website pleasant and inconsequential.

For any questions or doubts about the terms, which are used below, or any other issues regarding the confidentiality of your data, please contact us at the following e-mail address: office@grosvenor.ro

2. What kind of information do we collect from you?

GROSVENOR collects information from it's users in the following ways:

Directly from the user, from the traffic reports recorded by the servers that host the GROSVENOR sites, as well as through the cookies.

Information provided directly by the user:

When you subscribe to a service provided by GROSVENOR, we ask your name and your e-mail address. The more information you provide, the better we can customize the information provided to you during your next visit.

Information from the traffic reports recorded by the servers:

When you visit a website, you disclose certain information about you, such as your IP address, time of your visit, from where you entered our site. GROSVENOR, like other operators, record this information.


In order to offer a personalized service to our users, GROSVENOR may use cookies to facilitate storing and tracking of your preferences. For example, we use cookies to identify you and in order to provide information and services based on preferences which you have expressed in your previous visits. Also, online advertising networks may use third-party cookies to adapt the advertising messages according to your preferences. Cookies are .txt files offered to your browser by a web server and stored on your hard disk and then on your computer. The use of cookies is a current standard at many major sites you visit. Most browsers are set to accept cookies. But if you wish, you can reset your browser to notify you whenever you receive a new cookie, or even refuse to accept cookies.

You should also know that whenever you voluntarily disclose your personal information in the online communication programs, e-mail programs, FTP programs, messaging services, the information, disclosed by you, can be easily collected and used by unauthorized persons. Although GROSVENOR do everything possible to protect your personal information, GROSVENOR can not guarantee the security of any type of information that it transmits, so transmitting the information in an inappropriate environment is at your own risk. You must also understand that you are solely responsible for maintaining the secrecy of information (email addresses, user names etc.) related to accounts that you have acquired as a result of using our services.

3. How and when the information is used?

GROSVENOR uses the information, selected from you, in several ways, depending on the type of information collected:

Information provided directly by the user: This information is used only for the personalization of services offered to you and verification of your identity in the execution of any agreements between you and us in using different services that our company provides.

Information from the traffic reports recorded by the servers of GROSVENOR: This type of information helps us to identify which sections of our site are of interest to users. GROSVENOR also collects IP addresses of its users for purposes of secure our computer system in order to prevent criminal activities and, not least, in order to communicate the patterns of anonymous users to our advertisers.

The information, selected via cookies: GROSVENOR uses cookies to allow you to use our services as useful as possible in order to obtain statistical information to enable us to improve our services. Cookies (as they were defined above) allow us to save your preferences so you do not need to enter them again next time you visit us.

4. How do we protect the information, selected from you?

Confidentiality and protection of information collected from you is vitally important for us. GROSVENOR do not provide the collected information to third parties without your prior express consent. Any statistics on traffic of our users, which we provide to third advertising network or to partner websites, is supplied only as data and does not include any personally identifiable information about any individual user.

These tips are designed to avoid unauthorized access to your personal information or your mail when you work in a network of computers located in a public place (in cafes, for example).

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, despite our efforts to protect your personal information, GROSVENOR can not guarantee the security of information you submitted to us, to and from online services or products. Therefore, we warn you, that any information you sent to us, will be on your own risk.

5. Who has access to the information, selected from you?

Notwithstanding the above cases, GROSVENOR will not disclose any personally identifiable information about its users to third parties without first receiving express consent of users in this respect.

At the same time, GROSVENOR may disclose personally identifiable information when the law expressly requires it or when it is necessary to protect the rights and interests of GROSVENOR.

In conclusion, when you access the GROSVENOR website and you are asked to disclose information about you, you will disclose this information only for the GROSVENOR website, unless the service or information is offered in partnership with another website or service.

Every time when such a service is provided in partnership with another site, you will be informed about it. The idea is, that to provide the highest possible standards, it is necessary to share your personal information with the site or service. If you do not want this data to be shared, you can proceed accordingly by not allowing the transfer of data by use that service.

But if you choose to accept data sharing, you must understand that the associated service may have separate privacy and data collection. GROSVENOR has no control and can not guarantee on all legal issues, posed by these independent privacy.

6. How can we correct errors in the data, collected from you?

If you create an account at one of our services, we can send you an e-mail confirmation, by which we offer to you new account details. The message will be sent to your e-mail address that you provided to us and describe the ways that you can modify or delete the account that you just created. We encourage you to keep this e-mail confirmation, especially since it contains information that may be helpful when you experience problems in accessing our services.

7. Sharing information with third parties

GROSVENOR site can use the services of advertising companies for establishing targets to support advertisements and advertising campaigns and other messages, related to marketing activity. To do so, these companies may collect anonymous data using cookies. To the extent that this happens, GROSVENOR will include in its confidentiality agreement the links to confidentiality agreements of the partner advertising networks.

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